AI for Small Business Owners
Stop Wearing Every Hat. Start Running Your Business.
Sentia+ is the AI-powered personal operator built specifically for small business owners. Sentia+ is the assistant you can't afford to hire and the CRM you don't have time to learn. It manages your customer relationships, automates your follow-ups, and tells you exactly who needs your attention — so you can focus on the work that actually moves your business forward. At $75 per month, Sentia+ replaces crm, task managers, email marketing, and more — giving small business owners a single workspace for client management, pipeline tracking, AI briefings, automated follow-ups, meeting recording with transcription, lead generation, and daily pulse summaries. It replaces CRM (HubSpot, Salesforce, Zoho, spreadsheets). It replaces Task Managers (Asana, Monday, Trello, to-do lists). It replaces Email Marketing (Mailchimp, Constant Contact, manual emails). It replaces Calendar & Scheduling (Calendly, Cal.com, back-and-forth emails). It replaces Meeting Notes (Otter, Fireflies, notebook scribbles). It replaces Lead Gen Tools (LinkedIn Sales Navigator, ZoomInfo, cold outreach).
Small business owners are drowning in everything at once.
You're the CEO, the sales team, the account manager, the admin, and the marketing department. Between chasing leads, managing existing customers, handling invoices, responding to emails, and trying to actually deliver your product or service — something always falls through the cracks.
Key Challenges for Small Business Owners
- Leads Die in Your Inbox: Someone inquires about your services on Monday. By Thursday, you've forgotten to follow up because you were putting out fires. By next week, they've gone with a competitor. No system catches these before they go cold.
- Customer Follow-Ups Are Inconsistent: Your best customers deserve regular check-ins, upsell conversations, and renewal reminders. But when you're juggling operations, follow-ups happen only when you remember — which means some customers feel neglected.
- Meeting Prep is a Scramble: A customer calls and you're pulling up old emails, searching for the last invoice, and trying to remember what you discussed three months ago. No single place has the full picture of any customer relationship.
- You Can't Afford a Full CRM or an Assistant: Salesforce costs more than your office rent. HubSpot's free tier is too basic. Hiring a virtual assistant is another management overhead. You need something powerful but simple enough to use yourself.
- Administrative Tasks Eat Your Productive Hours: Data entry, scheduling, email sorting, invoice chasing, proposal follow-ups — administrative work consumes 40% of your week. That's time you're not spending on revenue-generating activities or strategic growth.
- Growth Feels Like a Catch-22: You need more customers to grow, but you're too busy servicing current customers to do sales. You need to hire, but you need more revenue first. You're stuck in a cycle where growth requires bandwidth you don't have.
One AI. Every customer. Every task. Handled.
Sentia+ is the assistant you can't afford to hire and the CRM you don't have time to learn. It manages your customer relationships, automates your follow-ups, and tells you exactly who needs your attention — so you can focus on the work that actually moves your business forward.
Sentia+ is the AI-powered personal operator built for small business owners. Manage customers, track your sales pipeline, automate follow-ups, prepare for meetings, and grow your business — all in one workspace. It's like hiring a chief of staff for $75/month.
Sentia+ Features for Small Business Owners
- AI Customer Briefings: Before any call or meeting, ask Sentia to brief you. Get the customer's full history — past purchases, conversations, outstanding proposals, support issues, and personalised talking points — in seconds.
- Sales & Customer Pipeline: Kanban board tracks every opportunity and customer: New Lead, Contacted, Proposal Sent, Negotiating, Won, Active Customer, Renewal Due. See your entire business at a glance — no spreadsheet required.
- Automated Follow-Up Sequences: Set it and forget it. New leads get a follow-up sequence. Proposals get reminder nudges. Existing customers get check-ins and renewal reminders. Sentia does the outreach on your schedule — no leads slip through.
- Call Recording & AI Notes: Record customer calls and meetings. AI transcribes, summarises, extracts action items, and logs everything to the customer record. No more scribbling notes during calls or forgetting what was agreed.
- Unified Inbox — Every Channel: Email, phone notes, website inquiries — every customer conversation in one place. Stop searching across Gmail, your phone, and Slack to find that one conversation. Everything is linked to the right customer automatically.
- AI-Powered Lead Generation: Tell Sentia who your ideal customer is — by industry, size, location, or need — and it surfaces qualified prospects with company details and contact information. Grow your pipeline without cold calling or expensive marketing.
- Daily Business Pulse: Every morning: leads to follow up on, proposals awaiting response, customer check-ins due, meetings today, and revenue this month. One email that tells you exactly where your attention should go.
- Market & Competitor Research: Research any business question, competitor, industry trend, or supplier with AI-powered web search. Get current, cited information to inform pricing, positioning, and strategic decisions — without hours of Googling.
- Revenue & Business Analytics: Track revenue trends, customer lifetime value, lead conversion rates, pipeline value, and customer retention. Visual dashboards that show your business health — finally, data-driven decisions without a data analyst.
How Small Business Owners Use Sentia+
- Morning: Your Business Pulse: Open Sentia+ and see today's priorities — leads going cold, proposals awaiting response, customer check-ins overdue, and meetings on the calendar. In 60 seconds, you know exactly what moves the needle today.
- New inquiry comes in: Auto-respond and track: A prospect fills out your contact form. Sentia creates the lead, sends a personalised acknowledgement, and starts a follow-up sequence. You respond when you have time — but the prospect never feels ignored.
- Before a customer call: Instant context: Ask Sentia to brief you on the customer. Get their full history — purchases, conversations, open issues, renewal date — in seconds. You sound prepared and professional without digging through emails.
- After a meeting: Zero admin: AI transcribes the call, extracts action items, and updates the customer record. Follow-up tasks auto-create. The next touchpoint is already scheduled. You move on to the next thing.
- End of week: Growth without effort: Sentia has been following up on your behalf all week — nurturing leads, checking in with customers, and surfacing new prospects. Your pipeline grew while you were busy running the business.
Software Sentia+ Replaces for Small Business Owners
- CRM (HubSpot, Salesforce, Zoho, spreadsheets)
- Task Managers (Asana, Monday, Trello, to-do lists)
- Email Marketing (Mailchimp, Constant Contact, manual emails)
- Calendar & Scheduling (Calendly, Cal.com, back-and-forth emails)
- Meeting Notes (Otter, Fireflies, notebook scribbles)
- Lead Gen Tools (LinkedIn Sales Navigator, ZoomInfo, cold outreach)
One workspace. One subscription. Everything handled for $75/month.
Frequently Asked Questions about Sentia+ for Small Business Owners
Is Sentia+ just another CRM?
No. CRMs are databases you have to manage. Sentia+ is an operator that manages your customer relationships for you — automating follow-ups, preparing you for meetings, surfacing leads, and telling you who needs attention. You work with it, not in it.
I'm not technical — is it easy to use?
Sentia+ is built for business owners, not IT departments. Set up takes minutes. Talk to it in plain English — 'Who haven't I followed up with this week?' or 'Brief me on Smith & Sons.' No training manuals required.
Can it handle both sales leads and existing customers?
Yes. The pipeline tracks everything from first inquiry through active customer management, renewals, and upsells. You see your entire business — prospects and customers — in one view.
How do the automated follow-ups work?
Create follow-up sequences for different scenarios — new leads, proposals sent, customer check-ins, renewal reminders. Sentia sends emails on your behalf at the intervals you set. Fully customisable messaging and timing.
Can I import my existing customer list?
Yes. CSV import with smart field mapping handles contacts, companies, and deal records. Export from your current spreadsheet, CRM, or accounting software and import with duplicate checking.
How much does it cost?
$75/month for Sentia+ Individual — introductory price, will increase. Includes everything: unlimited contacts, AI assistant, email sync, calendar, meeting recording and transcription, pipeline, lead gen, analytics, and follow-up automation. Teams at $100/user/month with shared pipeline and team analytics. Enterprise at $200/user/month for teams.
Sentia+ Pricing for Small Business Owners
Sentia+ Individual costs $75 per user per month — an introductory price that will increase. Teams plans start at $100/user/month, and Enterprise at $200/user/month. This includes unlimited contacts, AI assistant, email sync, calendar, meeting recording and transcription, pipeline management, lead generation, analytics, and follow-up automation. Integration add-ons (WhatsApp, Telegram, Instagram, Messenger) are $10 per month each.
What Small Business Owners Say About Sentia+
I run a landscaping company with 8 employees. Before Sentia, leads from our website would sit for days because I was on job sites. Now they get an immediate response and automated follow-ups. Our close rate went from 30% to 55%.
— Owner, Landscaping & Property Services
As a solo consultant, I was losing track of which clients needed proposals, who I hadn't followed up with, and when renewals were due. Sentia replaced HubSpot, Calendly, and my sticky notes for $75/month. It runs my business while I do the actual work.
— Owner, Marketing Consultancy
The AI briefings before customer calls are a game-changer. I manage 150 commercial accounts and I walk into every conversation knowing their full history. Customers think I have a photographic memory. Really, I have Sentia.
— Owner, Commercial Cleaning Services